Join our team of exceptional people

Be part of a company that powers world-changing apps and mobile-first businesses.

Why Us?

At Kinvey, you’ll have the unique opportunity to get in on the ground floor of something that is truly a game changer. You’ll innovate and learn more about cloud and mobile than you can imagine, while working on every possible technology and API you can think of and building developer ecosystems across the world. We also organize frequent meetups and hackathons, and we collaborate with people and companies across various markets. Your experience at Kinvey will connect you to angel and venture investors, world class mentors and entrepreneurs, and people building great companies.

Work With Us

Our vision is to connect the world’s people, devices, and data to enable what’s next. To make that happen, we’re building the leading digital business platform to empower organizations to create successful and engaging apps for their customers, partners, and employees. Our Backend as a Service lets businesses connect any app, on any device, to any data system, using any development tools they want.

We are always looking for smart, passionate people who want to be a part of creating “what’s next” in digital innovation. If you are interested in joining a team that builds, markets, supports, and sells a platform for delivering mission-critical mobile apps, then we want to hear from you. While we may not have a position for you just yet, we can promise that we’ll review your resume and keep you in mind for when the right opportunity does become available. Send your resume and cover letter to: careers@kinvey.com

Open Positions

Channel Partner Program Director
Solution Architect
Sales Engineer
Customer Success Manager

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Channel Partner Program Director

Role Description

The Channel Partner Program Director will play a key role in shaping and growing our existing channel partner initiative. The ideal candidate will bring your experience of building, cultivating and scaling value-add channel relationships that deliver measurable results for shared clients to make the Kinvey partnerships even more successful. You’ll be responsible for finding, evaluating, and signing up profitable partners who can drive top line revenue for Kinvey. You along with your technical counterpart will own developing Kinvey Certified Partners to help them become more proficient using Kinvey and also identifying prospective customers and may even help them close deals from time to time. And you’ll take ownership for managing our existing partner relationships. This position will work collaboratively and coordinate with internal cross-functional teams to ensure successful deployment of infrastructure and client satisfaction. This is an individual contributor role, reporting directly to the VP of Sales and working closely  with the sales leadership team. If you have solid channel partner management experience, great communication skills, and an eagerness to work in a fast paced entrepreneurial company, then we want to hear from you!

About You

You’re an experienced partner/channel manager

You know how to develop and manage relationships with key sales channel partners. You’re confident and capable of prospecting, finding and engaging prospective channel partners, and you know how to negotiate and execute contracts. You’re comfortable owning a channel partner revenue number, you’re adept at aggressively growing channel partner revenue, and you know how to  update, measure, and rank top partners using a Quid Pro Quo strategy.You’ve developed the skills you need to work with sales, product and development teams to identify and solve issues blocking channel partners and client performance. And you know how to make the partner successful with being compliant with partner agreements, renewals, and committed opportunity objectives to maintain a Certified Partner Status.

You know how to leverage relationships to increase channel program growth

You’re very effective at proactively assessing, clarifying, and validating partner needs on an ongoing basis. You’re confident at owning and leading a joint partner planning process each quarter with top ranked Kinvey Certified Partners to develop mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship.  You’re also adept at ensuring partner compliance with partner agreements, renewals, and committed opportunity objectives to maintain Kinvey Certified Partner Status.

You love channel sales; you enjoy the responsibility for meeting revenue goals for the program

You understand the value and benefits of selling through partner channels. You have a proven track record of meeting assigned targets for profitable sales volume and strategic objectives in assigned partner accounts. You can achieve monthly, quarterly and annual engagement, referral and revenue growth goals. And you’re a pro: you know you can stay on top of things when you keep your forecast, pipeline and documentation updated weekly and current – Salesforce.com, Partner Quid Pro Quo, Partner Heat Report, etc.

You understand the value of training and partner certification

Partners who know how to use your stuff, who love it and feel confident with how well it works, are very sweet partners, indeed. You will work closely with the Director of Partner Engineering to identify opportunities for training and make the appropriate introductions. Together, you are responsible for ensuring that required training and development objectives are completed within the assigned time frame.

You enjoy traveling

You know that in order to establish productive, professional relationships with key personnel in assigned partner accounts (VP’s, Sales Reps, Technical Decision Makers, Etc) you’ll need to travel. But that’s ok, you like traveling. Sometimes you’ll travel alone, other times you’ll travel with the Kinvey VP & Sales Reps or the Director of Partner Engineering. Traveling keeps you involved with your partners’ success.

You’re a problem solver

Channel partner sales can be complex, and sometimes even good relationships can become tricky. You know how and when to work with sales, product and development teams to identify and solve issues blocking partner and client performance. You know how to navigate selling through partner organizations to end users in coordination with partner sales resources (usually without stepping on toes). You’re also able to manage potential channel conflict with other firm’s sales channels by fostering excellent communication internally and externally, and through strict adherence to channel rules of engagement. I think we should add somewhere they will be responsible for updating, measuring, and ranking Kinvey’s top partners using a Quid Pro Quo strategy.

You’re happy

We love what we do. You should too!

Qualifications & Requirements

  • BA/BS Degree
  • Minimum of 5 years of sales/business development/channel sales experience
  • You should have at least 3 years of experience working at a channel driven SaaS company and have consistently met or exceeded your goals
  • Understanding of SaaS (subscription) models
  • Strong technical background; mobile experience a plus
  • Experience with distributors, systems integrators, large account resellers, SaaS providers and MSP hosted/cloud partners
  • Able to work with CRM systems, maintaining a healthy pipeline and forecast; SF.com experience a plus
  • Goal oriented and comfortable carrying a revenue quota/target
  • Experience with negotiating contracts, working effectively with legal and finance teams
  • Outgoing, with strong written and oral communication and presentation skills
  • Active listening skills and a genuine curiosity to uncover customer needs, evaluation processes, and solution potential
  • Strong analytical and problem-solving skills
  • Self-starter with the ability to work independently
  • Ability to manage projects of various size and scope simultaneously while prioritizing appropriately
  • Ability to travel as needed (no more than 20%)
  • Good sense of humor and likes working in an unstructured, fast-paced environment
  • Strong relationship-building skills, technically minded and goal-driven
  • Proven ability to multitask, prioritize and deliver
  • An entrepreneurial spirit and a passion for having fun!

How to apply

  • Send your resume along with a cover letter telling us why you want to be our Channel Partner Program Director to careers@kinvey.com
  • Take a look at our Partner List and tell us who you know and who you know that you think we need to engage.

Solution Architect

We are looking for an expert solution architect to join our growing Solution Engineering team.  In this role, you will be responsible for providing guidance and best practices recommendations as a trusted advisor to Kinvey’s Enterprise prospects, customers and partners on building mobile apps the right (and secure) way; the correct use of the Kinvey platform; and delivering compliant enterprise integration architectures.  Your work will cover a wide range of the customer lifecycle, from solution architecture for prospects, to effectively onboarding and training new customers, to teaming with Kinvey’s development partners to scope, architect, and deliver key components for professional services engagements.  The Solution Architect must have the ability to design, develop, and deliver effective scaffold code for front end apps, server-side business logic, and backend integrations, as well as the ability to craft security and compliance documentation.  If you have deep mobile, enterprise architecture, security, and compliance expertise, we want to hear from you!

About Kinvey

Kinvey’s goal is to transform how businesses interact with people, data, and devices in the age of mobility.  We do this by empowering developers and IT with the next generation software for delivering the mobile-enabled applications their customers, employees, and partners need.  Our Backend as a Service (BaaS) platform, recently recognized by Forrester as the #1 mobile development platform, makes it possible for developers to build applications twice as fast and at half the cost while giving Enterprise IT the control and security they have to have.

About You

You’re an expert in enterprise systems and architecture, and understand how modern apps are built on them

You’re an engineer who enjoys the opportunity to learn about and integrate enterprise systems to modern applications and platforms. You have experience with a wide range of enterprise technologies and get satisfaction helping clients unlock their existing infrastructure for new application channels. You are always looking for opportunities to develop standardized and reusable solutions for systems and data integration.

You’re passionate about delivering great mobile apps

You’re intimately aware of the heartbeat of the mobile space and follow it as a passion.  You have a good understanding of mobile development best practices (and pitfalls).  And you not only appreciate the exciting possibilities mobile apps unlock but also the challenges inherent in arriving at successful apps given the vast landscape and unprecedented pace of change in mobile technology.

You’re an experienced technical leader

You know how to effectively gather technical requirements and prescribe solutions that effectively — and efficiently —  satisfy client requirements. You enjoy rolling up your sleeves and spearheading the conception, design, and development of elegant and reliable solutions.

You’ve earned “Trusted Advisor” status

You understand that being a trusted advisor is not only about listening to a customer’s requests, but about proactively suggesting solutions they may not even have considered.  As you partner with prospects and customers you are highly effective at keeping all key stakeholders informed of status and roadblocks. You enjoy leveraging your expertise and helpfulness in becoming a trusted resource for your colleagues and prospects.

You love the fast pace & flexibility of the startup world

You understand that working at a rapidly-growing startup means that things will change — fast! When not actively working on customer-facing engagements you are happy to help other teams as needed. You are self-motivated and self-managed – capable of multitasking and accepting change both in tasks and schedule.

You’re happy:

We love what we do.  You should, too!

Requirements

  • Current or recent programming experience, including JavaScript coding and building and delivering mobile or wearable apps
  • 5+ years experience building applications that connect to enterprise technologies such as AD/LDAP/SAML, REST, SOAP, SOA, middleware, ESB, MQ, and API Management
  • 5+ years experience as a solution architect for or at Global 2000 enterprises, connecting data and authentication services and legacy enterprise systems to new platforms and applications
  • Experience delivering end-to-end security architectures for enterprise projects
  • 2+ years experience delivering training programs to enterprise developers or SIs to teach them how to use new development platforms
  • 2+ years experience working with and integrating cloud-based applications into the enterprise stack
  • Basic understanding of system/network administration and state-of-the art code deployment tools, including some basic knowledge of “DevOps”
  • Prior startup experience
  • Travel as necessary for customer engagements

Bonus

  • Experience developing apps for mobile platforms or SDKs such as iOS, Android, .NET, Ionic, Phonegap, React, and Xamarin
  • Mobile app platform experience (AWS Mobile Services, Azure, Kony, etc.)
  • Experience delivering or owning the solution architecture for multiple successful mobile app projects at an enterprise
  • Experience delivering compliant architectures for projects based on compliance standards such as HIPAA and PCI
  • Hands-on experience working with enterprise applications like SAP, Salesforce, Oracle, IBM DB2, WebSphere, WebLogic, WebMethods, and DataPower

How to Apply

  • Submit your resume to careers@kinvey.com
  • Write a compelling cover letter telling us why you’re the best fit for this job

Sales Engineer

We are looking for an exceptional, experienced person to join our growing sales engineering team.  As an SE you will partner with sales to identify customer needs, present the Kinvey platform, develop and deliver compelling product demos, and provide technical sales support in driving new customers. The goal of this role is to provide a highly technical, customized, high-touch sales experience for Kinvey prospects. If you are passionate about mobile technology and want to help enable mobility in the Enterprise, we want to hear from you!

About Kinvey

Kinvey’s goal is to transform how businesses interact with people, data, and devices in the age of mobility.  We do this by empowering developers and IT with the next generation software for delivering the mobile-enabled applications their customers, employees, and partners need.  Our Backend as a Service (BaaS) platform, recently recognized by Forrester as the #1 mobile development platform, makes it possible for developers to build applications twice as fast and at half the cost while giving Enterprise IT the control and security they have to have.

About You

You know how to effectively uncover an enterprise organization’s goals and challenges, and understand their technical environment

You have experience working with senior technology and business leaders to understand their needs.  You can lead technical discovery sessions and build rapport with prospects, while gleaning deep insights into their business and environment.

You know how to convey a technical value proposition

You like getting deep into a product to understand how it works and enjoy sharing your knowledge with others.  You are comfortable taking ownership of demos, workshops, and POCs. You love taking what you learn from customers and feeding it back to the product, marketing, and sales teams.

You know how to partner with direct sales pros

You’ve been an SE before and have a good feel for when to talk and when to listen. You’re able to take cues from your Sales Director to effectively balance the conversation for all types of customers.  You like being the technical subject matter expert and know when — and how — to effectively interject your knowledge and expertise into a conversation.

You can get deep into “tech talk”

Whether it’s a business line owner, an IT professional, or an engineer, you can get into the weeds on how we solve problems and create a value proposition, and also get out.  You’re comfortable communicating over the phone, in-person, and in writing (including SOWs & RFPs).

You like to code

While you’re thrilled that coding isn’t your full time job, the opportunity to hack together prototypes as part of a sales campaign is quite welcome.  Breaking out your coding skills to wow a client with a slick client application, deliver a pitch-perfect POC, or prove that that pesky integration is actually a piece of cake are your favorite party tricks.

You’re fascinated by mobile

Mobile apps and technology are integral to your day to day.  Enterprise businesses are just beginning to realize why they need mobile apps and how complex it is to “do it right” across devices & platforms, and the thought of helping businesses succeed with their mobile app strategy and execution is deeply appealing.

You’re happy:

We love what we do.  You should, too!

Requirements

  • 3+ years of Enterprise SE experience
  • Experience working with a range of common Enterprise technologies (e.g. Oracle, SAP, IBM, HP, Microsoft, Salesforce) and architectures / technologies (SOA, Client-Server, ESBs, API Management)
  • Mobile (iOS, Android, .NET or Hybrid, i.e. Ionic, React, Xamarin, PhoneGap) development experience
  • Strong communication, listening, presentation, and meeting facilitation skills to interact with developers, architects, business owners, and end users
  • Sufficient experience and aptitude with mobile to speak credibly about mobile libraries, REST, enterprise integration and other relevant technologies
  • Ability to gracefully handle and address customer questions and issues on the fly and to be innovative in solving customer challenges
  • Ability to collaboratively troubleshoot issues and drive resolutions with Support and Product Management
  • Experience partnering with Professional Services organizations to define Proposals & Statements of Work (SOW)
  • Willingness to travel

Bonus

  • You have a CS degree
  • You’ve built a mobile app
  • You’re experienced with Kinvey, Kony, AWS, Azure, Salesforce or other mobile & cloud platform providers
  • You have experience working with customers in one or more of the following verticals:  Healthcare, Pharma/Biotech, Financial Services, Retail/CPG, Travel/Hospitality, Telco, or Media/Entertainment
  • You have experience developing training content, and a willingness to conduct occasional developer training sessions
  • You’ve got experience directly as an SE at company focused on Enterprise mobility

How to Apply

  • Send your resume to Careers@kinvey.com with the subject:  “I want to be your Sales Engineer”
  • Write a compelling cover letter telling us why you’re the best fit for this job

Customer Success Manager

We are looking for an exceptional person to join our growing Customer Success (CS) team to make an immediate impact for our customers. In this role you’ll be responsible for onboarding new customers, ensuring customer satisfaction and retention, growing revenue, recognizing gaps in product knowledge, and facilitating education with other members of the CS team. You will serve as each customer’s primary point of contact for all matters and will coordinate resources across sales, technical support, professional services, and finance in serving each customer’s needs. The Customer Success Manager’s goal is both to ensure that each customer is productive and satisfied with their use of the Kinvey platform, as well as to proactively educate and expand Kinvey’s footprint with each customer. If you’re a fast learner and passionate about helping customers achieve success, we want to hear from you!

About Kinvey

Kinvey’s goal is to transform how businesses interact with people, data, and devices in the age of mobility.  We do this by empowering developers and IT with the next generation software for delivering the mobile-enabled applications their customers, employees, and partners need.  Our Backend as a Service (BaaS) platform, recently recognized by Forrester as the #1 mobile development platform, makes it possible for developers to build applications twice as fast and at half the cost while giving Enterprise IT the control and security they have to have.

About You

You appreciate customer success

You derive real satisfaction from helping your customers succeed. You know how to work with other internal resources to consult with customers on best practices to increase value and ROI. Actively helping customers get the most out of their investment and be heroes internally is meaningful and energizing to you! And you’re adept at getting successful customers to share their stories as references.

You’ve been a trusted advisor for your customers

You’ve held customer-facing positions in the past and are comfortable navigating departments and organizations. You’re really good at developing and enhancing relationships with key customer stakeholders, and you understand each customer’s business goals and key initiatives.You know what it takes to earn the “trusted advisor” status for a wide variety of customer contacts and you’re willing to invest in what it takes to become one.

You know how to grow a business and hit revenue targets

You have a proven track record for successfully growing and managing a book of business within an assigned geographic territory including up-selling accounts, negotiating renewal of service agreements, and improving the consumption of existing licensing. You know that by conducting site visits and building strong relationships with key stakeholders and executives you can naturally grow revenue and increase customer satisfaction.

You’re a strong communicator

You have the ability to understand and explain complex technical concepts to audiences at all levels within an organization. You are good at focusing on and understanding the business challenges customers are looking to solve and you are good at crafting, prescribing, and helping to drive solutions to meet those challenges.

You are highly responsive and highly proactive

When customers reach out you’re the first to respond. And when customers aren’t calling you, you call them to see how else you can help them be successful.You’re thoughtful and proactive in reaching out to customers to help them drive adoption, identify expansion and add-on opportunities, and you have a “good finger on the pulse” for each account. Providing proactive support and service is what you’re all about.

You enjoy being a subject matter expert

You like getting deep into a product to understand how it works and you enjoy sharing your knowledge with others. You are comfortable conducting high level demos, workshops, and training sessions. And you love taking what you learn from customers and feeding it back to the product, marketing, and sales teams.

You’re fascinated by mobile

Mobile apps and technology are integral to your day to day. Enterprises are just beginning to realize why they need mobile apps and how hard it is to “do it right” across devices & platforms, and the thought of helping businesses succeed with their mobile app strategies and execution is deeply appealing.

You’re happy

We love what we do. You should, too!

Requirements

  • 4 years of experience working in an enterprise client-facing role (support, sales, account management, customer success, etc.) with a track record of driving initiatives to improve customer satisfaction
  • Track record of meeting customer renewal targets and expanding your book of business by identifying expansion opportunities within accounts and achieving revenue goals
  • Experience working with technology integrations and facilitating communication between services, engineering and business teams
  • Proven experience working in a fast-paced environment, ability to be accepting to change, and multi-tasked oriented
  • Strong communication, listening, presentation, and meeting facilitation skills to interact with all levels of customers, business managers, end users, software developers, and architects
  • High levels of integrity and initiative
  • Resourceful, goal oriented, and willing to tackle challenges
  • Ability to keep accurate, detailed records of all sales activity in CRM (Salesfore.com experience preferred).

Bonus

  • Ability to talk credibly about mobile libraries, object-oriented programming, REST, SOAP, and other relevant mobile / Enterprise technologies
  • You have a CS degree and/or experience with Mobile or SaaS platforms
  • You’ve been a CSM at a SaaS company

How to Apply

  • Send your resume along with a cover letter telling us why you want to be our Customer Success Manager to careers@kinvey.com  

Our Story

We are located in Downtown Crossing in Boston, minutes away from South Station, and the Red, Green, Orange and Silver lines. We’re next to Chinatown and the Innovation District so there are plenty of great places for food and shopping all around us. Our office on the 15th floor of 99 Summer Street is light and bright and casual, filled with fun and friendly people. 

Every employee gets to play a mission-critical role in something big, and as a result we have a unique chance to learn, stretch, and grow. And Kinvey recognizes and rewards awesome work – while we hold ourselves to high standards, exceeding that high bar deserves special thanks.

Most importantly, we think winning is fun. Customer wins, recognition as thought leaders, and product accolades are what makes us tick.

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Perks

  • Low cost, low deductible BCBS HMO and PPO Health & Dental Insurance
  • No cost short term disability, long term disability, life insurance and accidental death and dismemberment.
  • 401(k) & Roth IRA Plan
  • “Knowledge Worker” PTO benefit – we don’t track the time that you work and we don’t track the time that you take off – just effectively get your job done
  • Work from home flexibility
  • Hack-a-thons!
  • Team outings
  • The usual good stuff to eat & drink in the office
  • Ping pong, chess and basketball along with spontaneous board game nights